close

SHIPMENTS AND RETURNS 

SHIPMENTS
For all national and international shipments we use the courier service of MRW.
Airport32 offers shipping in 3/4 working days.
The shipping price for the following countries is 22,75€:
Germany / Austria / Belgium / Denmark / France / Holland / Italy / Luxemburgo / Poland / United Kingdom / Czech Republic / Switzerland.
All shipments to Spain, Portugal and Andorra are free.
Is excluded from free shipping:
Gran Canarias y Tenerife, Lanzarote, Fuerteventura, La Palma , La Gomera y El Hierro (17,50€) / Baleares (12€) / Ceuta (27€) / Melilla (15,50€).
You can know where your purchase is, at any time, on the web page www.mrw.es.

RETURNS 
As indicated by law, all consumers can exercise their right of withdrawal.
 
To start this process, you will have to send an email to eshop@airport32.com stating the order number and your desire to make a return. Keep the bag in original packaging, along with the postcard and the mailing.
You have 15 days to make the return from the day following the reception of the order.
The return price for the following countries is 22,75€: 
Germany / Austria / Belgium / Denmark / France / Holland / Italy / Luxemburgo / Poland / United Kingdom / Czech Republic / Switzerland.
All returns to Spain, Portugal and Andorra are free.
Is excluded from free return:
Gran Canarias y Tenerife, Lanzarote, Fuerteventura, La Palma , La Gomera y El Hierro (17,50€) / Baleares (12€) / Ceuta (27€) / Melilla (15,50€).
Once arrive at our offices and we verify that the order is in the same conditions that were delivered and in the original packaging, the value of the returned to you by the same chosen in the purchase process, within the established legal term of 14 calendar days. 
Partial returns
In case of partial return of the order, you will be reimbursed the amount of said article.
The partial return price for the following countries is 22,75€: 
Germany / Austria / Belgium / Denmark / France / Holland / Italy / Luxemburgo / Poland / United Kingdom / Czech Republic / Switzerland.
All returns to Spain, Portugal and Andorra are free.
Is excluded from free return:
Gran Canarias y Tenerife, Lanzarote, Fuerteventura, La Palma , La Gomera y El Hierro (17,50€) / Baleares (12€) / Ceuta (27€) / Melilla (15,50€).
*If you have returned an item that can not be returned, we will contact you to return it.
By virtue of the provisions of the law on the management of retail trade as well as that regulated by Community regulations (Directiva 97/7/CE), will not accept returns on sales of merchandise that can be reproduced or copied easily and with immediate character. The return of any merchandise will require the agreement of both parties. Airport32 reserves the right to demand compensation to compensate for possible damage suffered by the goods, as well as to recover the direct expenses caused by the return.

CHANGES

If you want a change of color or alternative items, you will have to make the process as a return and make a new order with the item you want.